Avineon's success as a leading provider of IT solutions lies in the ability of our employees to provide highly customized services to meet end-user requirements. Our staff closely follows the principles of ITIL v3, CMMI Maturity Level 3, and ISO 9001:2008 to consistently deliver services, products, and solutions of the highest possible quality. The qualities that characterize the IT Service Management (ITSM) services provided by Avineon include.
- Designing and updating ITSM services while adhering to the quality standards maintained by the client.
- Integrating the processes of data collection, metrics determination, and performance analysis.
- Intuitive automation of processes related to ITSM, thereby maintaining responsiveness of the solution towards inputs from end-users, consistency in quality of services, flawless reproduction of results, and accurate collection of metrics.
Avineon IT professionals have successfully applied this structured approach to ITSM in the following types of solutions.