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Geospatial Services
- Digital Modernization
- Innovations
- Engineering Support
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This selection helps us tailor your visit on the website by providing you with localized information.
Avineon offers a managed services solution acting as the “backstop” for routine maintenance as well as more wide-ranging software management.
We coordinate and bridge the gap with the IT department and act as the liaison for continued process improvement.
We provide routine maintenance as well as more comprehensive software management. From support for software patches to remote help desk support and end-user management, Avineon strives to deliver several levels of services depending on the needs of the organization.
Customers initiate tickets through a portal
Avineon has a team to respond and manage tickets
Client notified when tickets are closed
Esri Software Patches
Esri and Database Software In-Place Upgrades (up to one per year)
Esri and Database Software License Management (as needed)
Database Performance Testing
Disaster Recovery (response within four business hours)
ArcGIS Pro Management
Database Management
ArcGIS Server/Enterprise Management
ArcGIS Online Management
End User Management
Database Management
ArcGIS Server/Enterprise and ArcGIS Online Support
Publishing Services
Out of the Box (OOB) web maps/apps
ArcGIS Server/Enterprise and ArcGIS Online Support
Customers initiate tickets through a portal
Avineon has a team to respond and manage tickets
Client notified when tickets are closed
Esri Software Patches
Esri and Database Software In-Place Upgrades (up to one per year)
Esri and Database Software License Management (as needed)
Database Performance Testing
Disaster Recovery (response within four business hours)
ArcGIS Pro Management
Database Management
ArcGIS Server/Enterprise Management
ArcGIS Online Management
End User Management
Database Management
ArcGIS Server/Enterprise and ArcGIS Online Support
Publishing Services
Out of the Box (OOB) web maps/apps
ArcGIS Server/Enterprise and ArcGIS Online Support
● Supports application management
● Monitors application usage
● Develops and manages content, manages user rights and number of users
● First point of contact for users
*Optional
● Ensures that the applications “function as designed” in terms of performance, functionality and availability
● Ensures that servers and enterprise infrastructure are working properly in terms of performance, functionality and availability
● Coordinate and bridge the gap with internal IT departments
● Licensing and User Management
● System Integration
● Automated Job Processing
● Database Management
● Software Patches and Upgrades
● Disaster Recovery
● Database Troubleshooting
● ArcGIS Online or Enterprise User & Group Management
● Out of Box (OOB) Web Mapping Applications
Our Managed Services can be customized to fit the unique needs of your organization. Avineon also offers several products to help accelerate your adoption and get the best out of your GIS.
An ArcGIS Pro add-in tool designed to meet the NENA standard NG911 GIS Data Model. It fully supports creating compliant data that is needed for addressing and emergency response workflows.
A configurable web map designed to support the publishing of standard public data, tax information, and ownership records.
A software as a service (SaaS) solution for ArcGIS Online. Making it possible to back up your Web Maps, Applications, and Hosted Feature Services in the cloud. Never lose your data again.